Distance learning can be delivered in many formats and instructional designers need to choose the most appropriate method based on the learning need. As stated by Simonson, Smaldino, Albright and Zvacek “it is imperative that educators think about how communication will occur and how to apply experiences that will promote effective and efficient learning.” (pg. 94) Technologies to consider for delivering training in a distance learning environment include: 1) correspondence study (mail, discussion boards, live chats), 2) prerecorded media (mpg files such as podcasts), 3) two-way audio (audio conferencing), 4) two-way audio with graphics (audio conferencing with graphic component such as a displayboard , 5) one-way live video (televised broadcasts with printed materials and readings), 6) two-way audio, one way video (teleconferences), 7) two-way audio/video (videoconferences), and 8) desktop two-way audio/video (videoconferencing through the computer).
I have been presented with a training need for which I must recommend the most effective technology or technologies to use to ensure effective training. Below is my scenario and recommended training method(s) for providing asynchronous training.
Scenario:
In an effort to improve its poor safety record, a biodiesel manufacturing plant needs a series of safety training modules. These stand-alone modules must illustrate best practices on how to safely operate the many pieces of heavy machinery on the plant floor. The modules should involve step-by-step processes and the method of delivery needs to be available to all shifts at the plant. As well, the shift supervisors want to be sure the employees are engaged and can demonstrate their learning from the modules.
Recommendation:
Providing training to a 24/7 organization is never easy. However, with advances in technology this is becoming easier. Based on the above situation, it is imperative that all employees are properly trained on operating machinery in a safe manner. While I have not been provided with the details of my learner audience, I am going to assume they are of varying learning abilities, and may be English as a Second Language learner. As a result, my method of providing the training modules will be the use of prerecorded media. Each week a video will be presented to all employees via a prerecorded video presented via television through a DVD player. In addition, all employees will be provided written material that explains the training techniques. These written materials will also include a concept map or algorithm on the proper steps to use machinery. Also, because this is a safety concern and there is a need for supervisors to observe the employees using the equipment effectively, each employee will need to be observed using the equipment effectively by a shift supervisor. I believe this training methodology will apply to all learner types in that they will all hear, see it and do it.
Rationale:
The use of video demonstration is an effective means of training. In a study of students being provided CPR training via video, it has been documented that video is an effective means of training and demonstrating proper techniques. The article “Simply Watching a Video Might Save Lives”, Holohan discusses how individuals who watched the video on proper CPR techniques were more effective in providing CPR than those who had not seen the video.
Concept maps are effective learning tools in ensuring a meaningful learning experience. Novak, J. and Canas, A., describe effective development and use of concept maps in distance learning. They define concept maps as a method of organizing and representing knowledge in a realistic manner. The concept map will be used to graphically demonstrate the steps to effectively use the machinery.
Conclusion:
I believe a video demonstration along with a visual concept map (algorithm) to be the most effective methods of training. In addition, a return demonstration by the learner is the most effective method to ensure the transfer of knowledge.
References:
Simonson, M., Smaldino, S., Albright, M., & Zvacek, S. (2009). Teaching and learning at a distance: Foundations of distance education (4th ed.) Boston, MA: Pearson.
http://www.uwex.edu/disted/conference/Resource_library/proceedings/09_20011.pdf
http://www.medicinenet.com/script/main/art.asp?articlekey=140562